Who We Are

Our website address is https://techconnecthq.com.TechConnect operates this website and is committed to protecting your privacy. For privacy-related inquiries or concerns, please contact us through our website contact form.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, including:The visitor’s name and email address

The visitor’s IP address and browser user agent string (used for spam detection)

An anonymized hash of your email address, which may be provided to the Gravatar service to display your profile picture with your comment

Your profile picture will be publicly visible in the context of your comment after approval. For more information about Gravatar’s privacy practices, please see Gravatar’s Privacy Policy.

Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from publicly available images.

Contact Forms

If you submit a contact form on our website, we collect the information you provide to respond to your inquiry. We retain this information for customer service purposes and do not use it for marketing without your explicit consent.

Cookies

Our website uses cookies for various purposes:

Comment cookies: If you leave a comment and opt-in to save your details, we store your name, email address, and website in cookies for one year for your convenience.

Login cookies: When you log in, we set temporary cookies to store your login information and screen display preferences. Login cookies last for two days; screen options cookies last for one year. Selecting “Remember Me” extends login persistence to two weeks.

Post editing cookie: When you edit or publish an article, we save a cookie containing the post ID, which expires after one day.

Browser acceptance cookie: A temporary cookie is set on our login page to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.

Analytics and Embedded Content

Our website may include embedded content from other websites (videos, images, articles, etc.). These embedded services may collect data about you, use their own cookies, and monitor your interactions with embedded content.

Who We Share Your Data With

Third-Party Service Providers

We share information with third parties who help us provide our services, including:

PayPal: When you make a purchase through our store, payment information including your name, email, billing address, and transaction details is shared with PayPal to process payments. Please see the PayPal Privacy Policy for details on how PayPal handles your data.

Spam detection services: Visitor comments may be checked through automated spam detection services.

Caching services: We use QUIC.cloud services to temporarily cache and process your data for improved website performance. Please see QUIC.cloud Privacy Policy for more information.

Password Reset

If you request a password reset, your IP address will be included in the reset email.

Information Collected During Checkout

When you visit our store, we track:

Products you’ve viewed (to show you recently viewed items)

Your location, IP address, and browser type (for purposes such as estimating taxes and shipping)

Your shopping cart contents

When you make a purchase, we collect and store:

Name

Billing address

Shipping address

Email address

Phone number

Credit card and payment details

Optional account information (username and password)

This information is used to:

Process and fulfill your order

Process payments and prevent fraud

Send order confirmation and shipping information

Respond to your requests, including refunds and complaints

Calculate taxes and comply with legal obligations

Improve our store offerings

Send marketing communications if you opt-in

Store Account Information

If you create a store account, we store your name, address, email, and phone number to populate checkout forms for future orders.

How Long We Retain Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law:

Order information: Retained for a minimum of [XXX] years for tax, accounting, and legal compliance purposes

Comments and reviews: Retained indefinitely to help recognize and automatically approve follow-up comments

User account data: Retained for as long as your account is active. You can request deletion at any time, except for data we are legally obliged to retain for administrative, legal, or security purposes

Cache data: Stored temporarily according to our caching service schedule

What Rights You Have Over Your Data

You have the right to:

Request an export: Request a copy of all personal data we hold about you in a portable format

Request deletion: Ask us to delete your personal data, with the exception of information we are legally required to retain

Edit or delete your account: Access, edit, or delete your account information and profile data at any time through your account settings

To exercise these rights, please contact us through our website contact form.

Where Your Data Is Sent

Our website may transfer your data outside the European Union, including through:

Web hosting services

Cloud storage providers

Payment processors (PayPal)

Caching services (QUIC.cloud)

These third parties are contractually obligated to protect your data in accordance with applicable data protection laws.

How We Protect Your Data

TechConnect takes the security of your personal data seriously. We employ the following measures:

Secure data transmission using HTTPS encryption

Regular security updates and maintenance

Restricted staff access to personal information

Privacy training for team members

Members of our team who have access to your information include:

Administrators: Can access all customer and order information

Shop Managers: Can access order details, customer information, and transaction history

Our team members access this information only to fulfill orders, process refunds, support customers, and improve our services.

Data Breach Procedures

In the event of a data breach, TechConnect will:

Conduct an immediate investigation to assess the nature and scope of the breach

Notify affected individuals and relevant authorities as required by law

Implement remedial measures to prevent future incidents

Profile Data and User Activity

Profile Data

Users who register on our website may be required to provide certain personal information for their profile, including name and contact information. All users can view, edit, or delete their personal information at any time through their account settings, except for username changes. Website administrators can also view and edit all user profile data.

Activity

Our site records user activity, including updates, comments, and other actions performed on the site. The visibility of activity follows the same privacy settings as the context in which the activity was created:

Activity posted to your public profile is publicly visible

Activity in private groups is visible only to group members

Administrators can view all activity regardless of context

Users can delete activity they created at any time, and administrators can edit all activity items.

Contact Information

For privacy-related questions or concerns, please contact us through the contact form on our website at https://techconnecthq.com.

Last Updated: January 2026

This privacy policy was created to comply with applicable data protection regulations and transparency requirements. We review and update this policy periodically to ensure it remains current and accurate.